⏺️Responsible Gaming & Gambling

  1. Gambling can be addictive, and we encourage you to play responsibly and only with the money you can afford to lose. To ensure you enjoy our games responsibly and entertainingly, please be aware of all of the following.

  2. If you feel like you may have a gambling problem, need help overcoming your addiction, or want to know more about playing responsibly, please visit one of the dedicated websites linked in the Responsible Gaming section below. You can also contact our support anytime for more information and help.

  3. In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you to stay away from anything that does nothing good for you. “Self-Exclusion” means that You exclude yourself, out of Your own choice, from all gambling services. This exclusion cannot be undone after your ask to exclude your account. If you wish to self-exclude yourself from gambling, contact our customer support team via email regarding your request. Our managers will explain all future steps and what you need.

  • Please keep in mind that if Self-exclusion is permanent for the requested self-exclusion period, it will not be undone for your own protection. To self-exclude means to stop betting or gambling;

  • During Self Exclusion, you are not allowed to create a new Account, and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your accounts;

  • To start the process of self-exclusion on BillionAir, you need to contact our customer support team via email at support@billionair.com regarding your account closure request with an explained reason;

  • By requesting our self-exclusion offer, you agree to the following terms and conditions, effective when you receive a confirmation email of your chosen self-exclusion. This email will be sent to the email address used to register your account only and will display the date of self-exclusion completion;

  • Once you send an email with an account closure request, your account will be closed during the next twenty-four (24) hours since the email was sent. Please remember to mention your account username and linked email address. Additionally, you should claim the reason for such a request;

  • You are not permitted to leave any balance in your account during self-exclusion. You will not be able to access your account to withdraw any funds during your requested self-exclusion;

  • Once a self-exclusion is applied to your account, it will stay in place and not be reversed or decreased for any reason. Permanent self-exclusion will remain closed indefinitely.

4. We will use our best endeavors to ensure that if you have requested self-exclusion from our Website, you cannot open a new account with us or any other website operated under the same license. We will block any new account/s and confiscate your winnings of such account/s if you succeed in creating a new account following your self-exclusion, whether on the same or any other website operated under the same license.

5. Underage Gambling - it is illegal for anyone under 18 to open an account or gamble on our Website. Please note that anyone under 18 found to be using the site will have any winnings forfeited and may also be reported to the authorities.

6. Filtering Systems - Filtering solutions allow parents to regulate access to the internet based on chosen criteria. Parents can use filters to prevent their children from accessing, amongst other things, gambling Websites. If you share your computer with friends or family under the Legal Age to register or bet with our site or have requested self-exclusion from gambling sites, please consider parental filtering solutions.

7. We are committed to supporting Responsible Gambling initiatives and encourage you to find information about Responsible Gambling at the website of the Responsible Gaming Foundation www.rgf.org.mt to find the help you need.

Please check Money Gambling Consulting Organizations:

GamStop - is a free service that lets you control your online gambling activities. After registering, you will be prevented from using gambling websites and apps from companies licensed in Great Britain for the period you choose. The service is available to the residents within the United Kingdom (Great Britain and Northern Ireland) only.

Gamblers Anonymous – „Anonymous gamblers” - a group of people united to overcome the difficulties associated with gambling together and help each other. There are branches all over the world.

Gambling Therapy – „Therapy for Gambling” - provides advice and support to all who suffer from addiction to gambling. Gambling Therapy specialists work in the UK and far beyond.

In addition, you may consider using third-party software designed to block online gambling access from your devices, including www.netnanny.com and www.cyberpatrol.com.

Kindly note, however, that these are third-party websites, products, and services, and we take no responsibility for their efficacy and/or any fault or damage that may result from the same.

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